> ## Documentation Index
> Fetch the complete documentation index at: https://docs.c3esports.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff Overview

> What the staff panel covers, who has access, and links to all staff operation guides.

The C3 Esports staff panel is accessible to users with the **STAFF** role (or the **ADMIN** role, which includes all staff access). Staff are the league's operations team — they manage seasons, review registrations, resolve disputes, and keep match schedules running smoothly.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/c3esportsleague/images/staff-overview-panel.png" alt="Staff panel landing page at /admin showing a dashboard with open disputes, pending registrations, and this week's match count" />

***

## Who has access

| Role | Staff panel access |
| - | - |
| `USER` | No |
| `STAFF` | Yes — all sections listed below |
| `ADMIN` | Yes — plus user management, audit log, announcements, and cron jobs |

Role assignments are managed by admins. If you need staff access, contact an admin via the C3 Esports Discord.

***

## Staff panel sections

<CardGroup cols={2}>
  <Card title="Season Management" icon="calendar-plus" href="/staff/season-management">
    Create new seasons, configure registration dates, schedule match weeks, open/close registration, and advance season phases.
  </Card>

  <Card title="Registration Management" icon="clipboard-check" href="/staff/registration-management">
    Review pending team registrations, check roster eligibility warnings, approve or deny with a reason, and bulk-approve clean applications.
  </Card>

  <Card title="Match Management" icon="flag-checkered" href="/staff/match-management">
    View all scheduled and completed matches, manually override scores with a logged reason, mark forfeits, and reschedule matches.
  </Card>

  <Card title="Standings Management" icon="chart-bar" href="/staff/standings-management">
    View per-division standings, trigger a recalculation, and make emergency point adjustments when needed.
  </Card>

  <Card title="Dispute Resolution" icon="scale-balanced" href="/staff/dispute-resolution">
    Work through the open disputes queue, review submitted scores and replay evidence, and issue a resolution decision.
  </Card>

  <Card title="Replay Reparsing" icon="rotate" href="/staff/replay-reparsing">
    Trigger a fresh replay parse for a match game where parsing failed or returned incorrect data.
  </Card>
</CardGroup>

***

## Staff responsibilities by season phase

| Season phase | Key staff tasks |
| - | - |
| **Off-season** | Set up the next season, configure dates and divisions |
| **Registration** | Review and approve team registrations daily |
| **Active (regular season)** | Monitor matches weekly, resolve disputes, handle no-shows |
| **Playoffs** | Schedule bracket matches, resolve disputes quickly, monitor for sportsmanship issues |
| **Completed** | Finalize standings, archive the season, announce results |

***

## Staff communication

Staff coordinate in the **#staff** channel in the C3 Esports Discord. Major decisions — dispute rulings, registration denials, rule interpretations — should be discussed there before taking action, especially for edge cases.

<Tip>
  When in doubt, ask before acting. A second opinion from a fellow staff member is always worth the few minutes it takes, especially for anything that affects a team's standing or ability to compete.
</Tip>

***

## Getting started as a new staff member

If you have just been granted staff access:

1. Read the [Season Management](/staff/season-management) guide to understand the season structure.
2. Read the [Dispute Resolution](/staff/dispute-resolution) guide — disputes are the most time-sensitive responsibility.
3. Familiarize yourself with the [Match Rules](/rules/match-rules), [Eligibility Rules](/rules/eligibility), and [Dispute Policy](/rules/dispute-policy) so you can make informed decisions.
4. Introduce yourself in **#staff** on Discord and ask an existing staff member to walk you through any active tasks.


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