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The match management panel gives staff visibility into every match in the system — past, present, and future. You can take corrective action on any match: override incorrect scores, mark forfeits, or reschedule.

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Accessing match management

Go to c3esports.com/admin/matches. The default view shows all matches for the current season, sorted by scheduled time.

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Filtering matches

Use the filters to narrow the list:
FilterOptions
SeasonSelect any season
DivisionPremier, Challengers, Contenders
StatusScheduled, In Progress, Pending Result, Completed, Forfeited, Cancelled
WeekSpecific match week
TeamFilter to one specific team’s matches
Date rangeStart and end date
Match management page showing filter controls at top and a table of matches below with status badges

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Match detail view

Clicking on any match opens the detail view, which shows:
  • Both team names, division, week, and scheduled time
  • Check-in status for both teams
  • Submitted result (if any) — game-by-game scores
  • Replay file status per game
  • Result confirmation status
  • Any open or resolved disputes
  • Staff action history for this match
Match detail view showing all sections: check-in status, submitted scores, replay statuses, and staff action buttons

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Overriding a match result

Use result overrides to correct a score that was submitted incorrectly and has already been confirmed, or when a dispute resolution requires a score change.
1

Open the match detail page

Navigate to the match via the match list or by searching for a team.
2

Click Override Result

In the Staff Actions section, click Override Result.
Result overrides are permanent and logged with your username. Always provide a detailed reason — this appears in the audit log and may be referenced if the decision is later questioned.
3

Enter the correct scores

Fill in the corrected game-by-game scores. The series winner is calculated automatically based on the scores you enter.
4

Enter a reason

Write a clear reason for the override. Include: the issue that was found, what evidence you reviewed, and the corrected result. Example:
“Result overridden following dispute #142. Submitted score of 3-2 was incorrect — replay parsing confirmed actual score was 4-1. Updating to reflect the correct result per replay evidence.”
5

Confirm

Click Confirm Override. Standings update on the next standings recalculation (or trigger it manually via Cron Jobs).

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Marking a forfeit

If a team no-showed and the forfeit was not recorded automatically, or if a team needs to forfeit for another reason:
  1. Open the match detail page.
  2. Click Mark Forfeit in the Staff Actions section.
  3. Select which team is forfeiting.
  4. Enter a reason (e.g., “Team A failed to check in. Match time: 8:00 PM ET. No contact from manager.”).
  5. Confirm.
The match is recorded as a 3-0 win for the non-forfeiting team. No replay files are required.
If both teams failed to check in, you can declare a double forfeit — both teams receive a loss (0 points). This is rare but may apply in cases of mutual abandonment.

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Rescheduling a match

To reschedule a match to a different date or time:
1

Confirm both teams agree

Rescheduling should only happen when both managers have agreed to the new time. Check your Discord staff channel for the reschedule request from both managers.
2

Open the match and click Reschedule

In the Staff Actions section of the match detail page, click Reschedule Match.
3

Set the new date and time

Enter the new scheduled start time (Eastern Time). The match status resets to SCHEDULED with the new time.
4

Enter a reason and notify

Document the reason (e.g., “Both managers agreed to reschedule from Tue 8pm to Thu 9pm. See Discord thread #link.”). Both teams receive a notification automatically.
After rescheduling, confirm in the Discord reschedule request thread that the change has been made. Managers and players watch that channel for confirmation.

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Cancelling a match

Use Cancel Match when a match will not be played and no result should be recorded (e.g., both teams are disqualified, or a scheduling error created a duplicate match).
Cancelling a match is different from a forfeit — it does not award a win to either team and has no impact on standings. Only cancel when neither team should receive a result.